KPIs are a set of measures that focus on the aspects of organizational performance that are most needed for current and future success of the organization. There are a few KPIs in an organization (no more than ten), and they have certain characteristics.

Characteristics of KPIs −

●      They are non-financial process of measures

●      They are done frequently

●      They are introduced by the CEO and the senior management

●      They are recognizable by the staff

●      They are an individuals’ responsibility

●      They affect the organization significantly

●      They also have a positive influence on other measures