Managers need to develop and hone the following skills:
- Leadership—You’ve got to be able to set priorities and motivate your team members. This involves self-awareness, self-management, social awareness and relationship management. Be a source of energy, empathy, and trust. And remember that effective leaders work daily to develop team members through positive feedback, constructive feedback, and coaching.
- Communication—Become a student of effective communication in all its applications, including one-on-one, small group, large group, email and social media. Realize that the most important aspect of communicating is listening.
- Collaboration—Serve as a role model for working together. Support cross-functional efforts and model collaborative behaviors to set the example for your team members.
- Critical Thinking—Strive to understand where and how your projects fit into the bigger picture to enhance your effectiveness. Review priorities in light of larger goals. Translate this understanding into meaningful goals and objectives for your team members.
- Finance—Learn the language of numbers. Managers must strive to understand how company funds are invested and to ensure that these investments earn a good return for the firm. While you do not need to be an accountant to be a manager, it is imperative that you learn and apply the basics.
- Project Management—Everything that we do that is new in an organization is created in the form of projects. Today’s managers understand and leverage formal project management practices to ensure timely completion and proper control of initiatives.