Gathering software requirements is the foundation of the entire software development project. Soliciting and gathering business requirements is a critical first step for every project. In-order to bridge the gap between business and technical requirements, the business analysts must fully understand the business needs within the given context, align these needs with the business objectives, and properly communicate the needs to both the stakeholders and development team.

The key stakeholders wish that someone could explain customer / client requirements in plain English. Will this benefit them from understanding the value at a high-level? This will be the main-focus area, as they will try to map the documentation with the requirements and how BA could communicate in the best possible way.