Business Letters are written to express good news, bad news, thanks, acknowledgement, invitation, request, Problem, denial or complaints. It is usually sent via email and bears the company letterhead.

A business letter is divided into three parts −

●      Introduction − Opens with greetings and/or references to previous mails.

●      Middle − Contains details and added information.

●      Conclusion − Suggests or mentions action to be taken and the ending.

Format of a Business Letter

A business letter normally contains the following elements −

●      Letterhead

●      Organization name

●      Address

●      Telephone number

●      Date

●      Reader’s name (Position preferred)

●      Address

●      Dear Mr. /Ms. [reader’s name]

●      Your ref. id (if in use) and Subject

●      Introduction

●      Body

●      Conclusion

●      With Regards

●      Writer’s signature

●      Name

●      Position