Posted inCustomer Relationship Management
CRM – Customer Relationships
“Your customer doesn’t care how much you know until they know how much you care.”…
Posted inCustomer Relationship Management
CRM – Types
“A business absolutely devoted to Customer Service Excellence will have only one worry about profits.…
Posted inCustomer Relationship Management
CRM – Overview
Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that…