A key role of most business analysts is to liaison between the business and technical developers. Business analysts gets to work together with the business clients to gather/define requirements of a system or process to improve productivity while at the same time working with the technical teams to design and implement the system/process.

As a Contributor        

The major responsibility of a BA is to contribute to the development of Business user’s / key users in identifying business problems, needs and functions, understand stakeholders’ concerns and requirements to identify improvement opportunities, and contribute business input for developing the business case for the IT system development project.

As a Facilitator

A Business Analyst is also supposed to facilitate/co-ordinate in the elicitation and analysis of requirements, collaborating and communicating with stakeholders and to manage their expectations and needs, and ensure the requirements are complete, unambiguous and map them to real-time business needs of an organization.

As an Analyst

Another important role would be to assess proposed system and organizational readiness for system implementation and providing support to users and coordinate with IT staff.

To help review and provide inputs to the design of the proposed IT system from the business perspective, resolving issues/conflicts among stakeholders, help organize comprehensive and quality UAT through assisting users in developing test cases, and help organize training with the aim of ensuring the deployed IT system which is capable of meeting business needs and requirements as well as realizing the anticipated benefits.

Planning and monitoring the Business analysis activities for scope development, schedule and approach for performing the activities related to business analysis for the IT system development project, monitor the progress, coordinating with the Internal Project manager and report on revenue, profitability, risks and issues wherever appropriate.