“I can’t imagine my life without marketing automation. It’s a no brainer. To me, the…

“The first rule of any technology used in a business is that automation applied to…

“How you gather, manage, and use information to serve your clients will determine whether you…

“Ideas are easy. Implementation is hard.” − Guy Kawasaki Implementing a CRM project in an organization…

“People will forget what you said, people will forget what you did, but people will…

“Your relationship with the customers, not the customer’s relationship with your product, is the conduit…

“We see our customers as invited guests to a party, and we are the hosts.…

“Your customer doesn’t care how much you know until they know how much you care.”…

“A business absolutely devoted to Customer Service Excellence will have only one worry about profits.…