Posted inImproving Personal Productivity
Case Study: Nurturing Employee Productivity
In this chapter, we will take a case study to understand the value of nurturing…
Posted inImproving Personal Productivity
Defining Improving Personal Productivity
According to the Office of Personnel Management, located in Washington, DC, personal productivity consists of…
Posted inImproving Personal Productivity
Personal Productivity – Introduction
Most people admit that they have faced times when they all wondered if it would…
Posted inCustomer Relationship Management
An Overview of Relationship Management and Why it is Important for Corporates
Introduction: Why is Relationship Management Important ? If you are working and have a bank account,…
Posted inCustomer Relationship Management
CRM – Emerging Trends
“Novel CRM trends will give marketing and sales professionals all the required data inside their…
Posted inCustomer Relationship Management
CRM – Service Automation
“To give real service, you must add something which cannot be bought or measured with…
Posted inCustomer Relationship Management
CRM – Marketing Automation
“I can’t imagine my life without marketing automation. It’s a no brainer. To me, the…
Posted inCustomer Relationship Management
CRM – Sales Force Automation (SFA)
“The first rule of any technology used in a business is that automation applied to…
Posted inCustomer Relationship Management
CRM – Customer Related Databases
“How you gather, manage, and use information to serve your clients will determine whether you…
Posted inCustomer Relationship Management
CRM – Implementing CRM Projects
“Ideas are easy. Implementation is hard.” − Guy Kawasaki Implementing a CRM project in an organization…