Posted inFeatured
Posted inQuality Management
Drawing a histogram
A histogram is a graphical tool used to visualize data that can be produced with…
Posted inQuality Management
Shapes of histogram
A histogram can be created using software such as SQCpack. How would you describe the shape…
Posted inQuality Management
Histogram
Having been in the project management, training and coaching for over last many years, I…
Posted inQuality Management
Check Sheets
The Check Sheet is a simple document that is used for collecting data in real…
Posted inQuality Management
Concepts Process Quality
Process quality refers to the degree to which an acceptable process, including measurements and criteria…
Posted inQuality Management
Models of Cost of Quality Cost of Quality Model
The identification and application of quality costing can be a very positive driver of quality…
Posted inQuality Management
Categories of Cost of Quality
Resource : Prevention costs , Appraisal costs ( measuring, evaluating, or auditing ) Failure costs, Internal failure…
Posted inQuality Management
Procedure for Handling of Customer Complaints.
1. SCOPE The scope of this procedure is applicable to all customer orders and customer…
Posted inQuality Management
Customer Satisfaction and Customer Delight
Most people think that customer satisfaction and customer delight are the same thing, but they…
Posted inQuality Management
Factors Affecting Consumer Perception
Although a consumer's perception of a product or service is at least partially based on…