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Case Study: Nurturing Employee Productivity
In this chapter, we will take a case study to understand the value of nurturing…
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Defining Improving Personal Productivity
According to the Office of Personnel Management, located in Washington, DC, personal productivity consists of…
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Personal Productivity – Introduction
Most people admit that they have faced times when they all wondered if it would…
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An Overview of Relationship Management and Why it is Important for Corporates
Introduction: Why is Relationship Management Important ? If you are working and have a bank account,…
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CRM – Emerging Trends
“Novel CRM trends will give marketing and sales professionals all the required data inside their…
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CRM – Service Automation
“To give real service, you must add something which cannot be bought or measured with…
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CRM – Marketing Automation
“I can’t imagine my life without marketing automation. It’s a no brainer. To me, the…
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CRM – Sales Force Automation (SFA)
“The first rule of any technology used in a business is that automation applied to…
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CRM – Customer Related Databases
“How you gather, manage, and use information to serve your clients will determine whether you…
Posted inCustomer Relationship Management
CRM – Implementing CRM Projects
“Ideas are easy. Implementation is hard.” − Guy Kawasaki Implementing a CRM project in an organization…