An agenda, also called a docket or a schedule, is a list of activities in the order they are…

Also known as protocol or note, minutes are the live written record of a meeting. They include the list…

The primary purpose of writing a memo is to support decision-making by documenting a reference…

Business Letters are written to express good news, bad news, thanks, acknowledgement, invitation, request, Problem,…

While most of us send informal emails to friends that might contain grammatical mistakes in…

Emails are the preferred mode of communication for a lot of workplaces, and this means…

Email is widely used as a form of inexpensive yet highly effective business communication tool.…

Now that you have learnt how to structure your thoughts and put your ideas in…

While adapting the content to suit the needs of clients and readers, you should try…

Writing the First Draft          Think your ideas out loud before writing them down so that…