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Joint Commission International – JCI
The Joint Commission International is the international branch of The Joint Commission on Accreditation of…
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European Foundation for Quality Management – EFQM
The European Foundation for Quality Management is a non-profit-organization based in Brussels, Belgium. The organization…
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Quality Management Systems in health care organizations
International Organization for Standardization – ISO In 1946 65 delegates from 25 countries met in…
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Supply chain Management
When the term “supply chain management”, coined in 1982 started to gain popularity in 1990s,…
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Quality Standard
Knowing the benefits from collaboration is one hand, finding the suitable partnership that could continuously…
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The Kotler nine quality-price matrix
When a company introduced a new product or service, a company need to consider its…
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Concept of Quality Cost: Customer-focused
Earlier, in the Cost of Quality section, we have go through the Juran way of…
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Strategic Quality Management Era
From late 1970s to early 1980s, Quality is being looked at proactively and the general…
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Quality Assurance Era
1950s marks the beginning of a new quality era, where the concept of quality evolved…
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The Never-ending Development of Quality
The development of Quality in modern era could be divided into 4 phases according to…